Términos del servicio

 

Terms of Service

Last Updated: [Date]

Overview

This website and related services are operated by TUTEVETA.

Throughout this website, the terms "we", "us", and "our" refer to TUTEVETA.

TUTEVETA provides this website, mobile applications, smart jewelry products, and related services to you, subject to your acceptance of these Terms of Service ("Terms").

By accessing our website, purchasing our products, downloading our application, or using our services, you agree to be legally bound by these Terms.

Please read these Terms carefully before using our services.

If you do not agree with any part of these Terms, you should not access or use our website, products, or services.

1. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are legally capable of entering into a purchase agreement;

  • The information you provide is accurate and complete;

  • You will use our products and services only for lawful purposes.

You may not use our products, website, or services for:

  • Illegal activities;

  • Unauthorized commercial purposes;

  • Violating intellectual property rights;

  • Introducing malicious software or harmful code;

  • Attempting to damage, disrupt, or access our systems without authorization.

Any violation of these Terms may result in termination of access to our services.

2. General Conditions

We reserve the right to:

  • Refuse service to any person or organization;

  • Cancel or limit orders;

  • Restrict purchases based on availability, location, or suspected fraudulent activity.

You agree that certain information provided through our website may be transmitted through different networks to support technical operations.

Payment information is securely processed through authorized payment providers and encrypted during transmission.

You may not reproduce, copy, resell, distribute, or exploit any part of our website, products, software, or services without written permission from TUTEVETA.

3. Product Information and Availability

We make every effort to ensure that product descriptions, images, specifications, and pricing information are accurate.

However:

  • Product colors may vary depending on screen settings;

  • Product designs may be improved or updated during manufacturing;

  • Technical specifications may change due to product development.

TUTEVETA reserves the right to update product information, modify specifications, or discontinue products without prior notice.

4. Smart Jewelry Products and APP Services

TUTEVETA products may include:

  • Smart jewelry hardware;

  • Mobile applications;

  • Bluetooth connectivity;

  • Software features;

  • Firmware updates;

  • Digital services.

To use certain product functions, you may need:

  • A compatible smartphone;

  • Internet access;

  • Bluetooth connection;

  • Supported operating system.

We do not guarantee that all features will operate on every device, operating system, or future software environment.

Product functionality may depend on:

  • Device compatibility;

  • Network availability;

  • Software versions;

  • User settings.

5. Software Updates and Improvements

To improve product performance, security, and user experience, TUTEVETA may provide:

  • Firmware updates;

  • APP updates;

  • Feature improvements;

  • Bug fixes.

Some updates may be required to maintain normal product operation.

You agree that product features may change over time as technology develops.

6. Orders, Payments and Account Information

You agree to provide accurate and complete information when purchasing products or creating an account.

You are responsible for maintaining updated:

  • Contact information;

  • Shipping address;

  • Payment information.

TUTEVETA reserves the right to refuse, cancel, or limit orders due to:

  • Incorrect information;

  • Payment issues;

  • Suspected fraud;

  • Inventory limitations;

  • Unauthorized resale activities.

If an order is modified or cancelled, we may notify you through the contact information provided.

7. Kickstarter, Crowdfunding and Pre-Orders

For Kickstarter campaigns, crowdfunding projects, and pre-order products:

  • Estimated delivery dates are based on current production plans;

  • Manufacturing, testing, quality control, and logistics may affect delivery schedules;

  • Delivery dates are estimates and are not guaranteed.

By participating in a crowdfunding campaign or pre-order program, you acknowledge that production timelines may change due to circumstances beyond our control.

Specific refund, cancellation, and fulfillment terms will follow the campaign or product page policies.

8. Third-Party Services

Our website, APP, or products may include integrations with third-party services, including:

  • Payment providers;

  • Shipping providers;

  • Cloud services;

  • Analytics providers.

These third-party services operate under their own terms and privacy policies.

TUTEVETA is not responsible for the content, security, or practices of third-party services.

9. User Feedback and Submissions

If you provide feedback, suggestions, reviews, or product ideas to TUTEVETA, you agree that we may use such feedback to improve our products and services.

You retain ownership of your personal content.

However, you grant TUTEVETA a non-exclusive right to use feedback provided voluntarily for business improvement purposes.

You must not submit content that:

  • Violates third-party rights;

  • Contains illegal material;

  • Is misleading, harmful, or abusive.

10. Personal Information

Your submission of personal information through our website or APP is governed by our:

Privacy Policy

Please review our Privacy Policy for details on how we collect, use, and protect your information.

11. Errors and Corrections

Occasionally, our website may contain:

  • Typographical errors;

  • Incorrect pricing;

  • Product information errors;

  • Availability mistakes.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

12. Prohibited Uses

You are prohibited from using TUTEVETA services or website for:

  • Illegal purposes;

  • Intellectual property infringement;

  • Reverse engineering products or software;

  • Data scraping or unauthorized collection;

  • Uploading malicious code;

  • Attempting to bypass security systems;

  • Activities that harm other users.

Violation may result in suspension or termination of access.

13. Intellectual Property Rights

All intellectual property related to TUTEVETA, including:

  • Brand name;

  • Logos;

  • Product designs;

  • Patented technologies;

  • Software;

  • Industrial designs;

  • Technical solutions;

  • Website content;

is owned by or legally licensed to TUTEVETA.

Certain TUTEVETA technologies and product designs are protected by patents or pending patent applications.

Unauthorized:

  • Copying;

  • Manufacturing;

  • Imitation;

  • Reverse engineering;

  • Commercial exploitation;

may violate applicable intellectual property laws.

14. Disclaimer and Limitation of Liability

TUTEVETA does not guarantee that:

  • Website services will always be uninterrupted;

  • Products will operate without errors;

  • All features will remain available permanently.

To the maximum extent permitted by applicable law, TUTEVETA shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Improper use;

  • Unauthorized modifications;

  • Failure to follow instructions;

  • Third-party services;

  • Events beyond our reasonable control.

15. Indemnification

You agree to indemnify and hold harmless TUTEVETA, its affiliates, employees, and partners from claims, damages, or expenses arising from:

  • Your violation of these Terms;

  • Your misuse of products or services;

  • Your violation of applicable laws or third-party rights.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain valid.

17. Termination

These Terms remain effective until terminated by you or TUTEVETA.

You may stop using our services at any time.

TUTEVETA may suspend or terminate access if you violate these Terms.

18. Entire Agreement

These Terms, together with:

  • Privacy Policy;

  • Shipping Policy;

  • Returns & Exchanges Policy;

  • Other related policies;

constitute the complete agreement between you and TUTEVETA.

19. Governing Law

These Terms shall be governed by and interpreted according to the laws of:

Hong Kong Special Administrative Region

unless otherwise required by applicable consumer protection laws.

20. Changes to These Terms

TUTEVETA may update these Terms from time to time due to:

  • Product improvements;

  • Service changes;

  • Legal requirements.

Updated Terms will be published on this page with a revised date.

Your continued use of our website, products, or services after updates means you accept the revised Terms.

Legal Contact & Intellectual Property Inquiries

For legal matters, intellectual property questions, patent inquiries, or complaints regarding possible infringement, please contact:

TUTEVETA

Email:

support@tuteveta.com

Website:

https://tuteveta.com

Company Address:

Mantis Technology Co., Ltd.

Room D07, 8/F, Block 2, Kai Tak Factory Building,
99 King Fuk Street, San Po Kong, Kowloon,
Hong Kong